Counterproductive work behaviors
Counterproductive work behaviors (CWBs) can be defined as any volitional acts by employees that potentially violate the legitimate interests of, or do harm to, an organization or its stakeholders (Bernd, O. Anita , Stephanie, Alexandra , & Oliver , 2013). Any employee behavior that goes against the goals and interests of a business are consider as a counterproductive work behavior. Counterproductive work behaviors come in many different forms such as theft, destruction of property, misuse of information, misuse of time and resources, unsafe behavior (workplace bullying), poor attendance, poor-quality work, alcohol and drug use, inappropriate verbal action and physical action (sexual harassment). It has a wide ranges from minor offences such as stealing a pen to serious offences such as embezzling millions from an organization. Employees who has the these types of behavior not only bring affect on the quality of work produced but also can negatively affect the product. Employee who engages in one act of counterproductive work behavior is also more likely to engage in other counterproductive behaviors.
The problem identify from counterproductive work behavior is that unsatisfied employees are more likely to engage in CWB (Dr. Muhammad , Dr. Mohsin , & Naveed , 2017). Unsatisfied employees are tending to break rules, take long breaks and work slowly etc. Decreasing counterproductive work behavior should be the focus of management in organization in order to maintain and improve the performance of employees and improve the motivation level of employees. Thus, the issues arise due to the counterproductive work behaviors of the employees will be overcoming. Job satisfaction is a pleasantly emotional which state that results from the appraisal of one’s job experiences. On the other hand, job dissatisfaction is an opposite concept which an employee has an unfavorable feeling towards their job situations. Job dissatisfaction is a form of negative emotional reaction of an employee towards their own job and it is most commonly recognized as employee feels unhappy in their working. Employee will have less motivation to work and become unproductive because of the job dissatisfaction. In addition, employees who are highly dissatisfied at work are more likely to engage in counterproductive work behavior to express their resentful.